Return & Exchange
NO REFUNDS....We have a 14-day exchange policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at 10xyourdreams@gmail.com. Please note that returns will need to be sent to the following address: P.O. BOX 307201 COLUMBUS, OHIO 43230
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 10xyourdreams@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, worn or damaged items. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
REFUNDS- EXHANGES ONLY
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return, please contact us at 10xyourdreams@gmail.com.
I understand and agree to the terms and conditions of this purchase and I understand that this is a FINAL PURCHASE and there are NO REFUNDS ON DIGITAL PRODUCTS and NO Refunds on Coaching programs & Consultant packages that is purchased.
If you are not 100% satisfied with your purchase, you can return the (PHYSICAL) ie: Merch or Art product and get an exchange the product for another one, if applicable. You can return a product for up to the time limit indicated on the product sales page, usually 14 days from the date you purchased it. You are responsible for paying the return shipping and handling charges.